Adelaide University unifies parking for staff and students
How the newly-formed university worked with Orikan to prioritise harmonious and consistent parking experiences across all campuses.
One of Australia’s newest and largest universities has teamed up with Orikan to deliver exceptional parking experiences for staff and students.
Adelaide University launched operations this year following the merger of the University of Adelaide and the University of South Australia. With approximately 70,000 students and 11,000 employees, parking services are an important part of smooth operations for the newly-formed university.
Tania Milohis, Associate Director of Business Transformation & Customer Service at Adelaide University, tells us legacy parking processes from the original institutions included lots of variables, making this a complex change program:
“Parking is an emotive service area. As part of the merger, a strategic decision was made to harmonise parking services and deliver a consistent experience for stakeholders across all campuses. Following a national tender, Orikan was selected as the preferred supplier.”
Adelaide University required a single parking services vendor with a unified technology platform. Working closely with the university team, Orikan delivered a holistic parking solution in time for day one, 2026 operations. This included:
- An ePermits portal
- PayStay and PayStay Guest
- Metro LITE Virtual meters
- Infringement Management as a Service (IMaaS)
- PinForce parking enforcement
- PinForce LPRx
- An on-street parking enforcement team
Despite a tight implementation timeframe, Orikan and Adelaide University teamed up to develop a clear and robust delivery plan and successfully delivered the project on time and on budget.
Tania says that collaboration and professionalism were core to strong project delivery:
“Orikan worked closely with our university team to implement the solution in a way that met our permit and infringement requirements, while keeping the solution as ‘out of the box’ as possible to support future upgrades and long‑term sustainability.”
“Orikan’s performance throughout the transition was a standout across my many years of experience in supplier management,” Tania adds.
If you’d like to learn more about how Orikan can help unify your organisation’s parking services, contact our team.
