Reminder Services

Over our years in this industry, we’ve discovered that not all overdue infringements go unpaid because their recipients just won’t pay them—rather, there are a mix of reasons for non-compliance, from not receiving notices to financial hardship. Traditional approaches to unpaid fines rely on motorists to make contact if they have concerns or queries, and automatically progress overdue fines to debt recovery. These approaches can create significant ill will among community members. 

IMaaS Reminders is a community-centric approach to overdue infringements. 

This is not an alternative to debt recovery services. Rather, the key goal of the service is to avert the need for debt recovery by checking in with motorists who have outstanding penalties.

In compliance with local privacy regulations, we source motorists’ contact information from leading public data providers. Then we contact them before an overdue infringement is lodged with a fines authority or sheriff’s office.

This reminder service is a great way to capture and process forgotten payments, extension requests and payment plans. It also gives community members the opportunity to address the infringement before any additional fees are added to their penalty, which fosters a lot more goodwill than a final notice does.

• Community-based reminders can net you over 20% more infringements recovered, which means more revenue, sooner
• Opening lines of communication and creating new points of contact with members of the community fosters a positive relationship, which is typically lost when infringements reach the stage of debt recovery
• With higher rates of recovery, you can lodge fewer infringements with the sheriff’s office, averting inefficiencies and costs associated with the process
• IMaaS Reminders is fully compliant with legislative requirements and only partners with reputable data providers
• The service helps members of your community avoid unnecessary additional penalties while process creating efficiencies and saving costs